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The successful service candidate in this position will:

• travel both domestic and occasionally internationally up to 75% for service and training on company systems
• perform on-site installation, preventative maintenance of customer hardware and software
• perform as the company representative to the customer, offering training, repairs, and consultation. Most services are performed at the customer’s site in the U.S.
• perform product testing and other related technical support throughout all stages of the remanufacturing process
• maintaining excellent customer relationships through effective customer service
• providing appropriate documentation for customer maintenance and business records, e.g. preventive maintenance documentation
• provide customer support phone calls, and collateral administrative duties as may be assigned during days in the office
• a minimum of an Associates Degree in Electronics or equivalent experience is required
• nuclear medical imaging service experience is preferred (SPECT/PET/PET-CT Systems)
• U.S. citizenship or permanent residency status is required
• good computer and network skills a plus
• must demonstrate good oral and written communication skills
• the candidates will have the opportunity to gain experience in the field of nuclear medicine
• salary is based on research experience and accomplishments, and a full benefits package (incl. retirement, health, long term care insurance etc.) is available

Requirements:

• needs to live within the driving distance to Elk Grove Village, Illinois
• up to 75% travel required
• ability to travel within the US, Canada, and international
• valid drivers license
• ability to work well in various fast paced environments (office, hospital, and clinical)
• strong desire to learn

Hours: This is a non exempt full-time position. Weekly hours will fluctuate depending on travel/current projects. Occasionally saturday/evening hours maybe required.

Compensation: Based on experience

Benefits:

We value our employees and offer a comprehensive benefit package. Currently, the following benefits are available:

• company paid for Health and Dental insurance
• short term disability
• long term disability
• life insurance
• employer matching retirement fund
• per-diem rate per trip
• Paid for travel expenses (Hotel/Air fare)

We also provide:

• paid time off
• paid holidays
• comp days for weekend travel/work

Job Type: Full-time

Required education:

• associate

Required experience:

• Nuclear Medicine Imaging Service (PET, SPECT, CT): 3 years

Candidates interested in these positions should submit their resume/CV with a letter summarizing their relevant experience by email (mie@mieamerica.com) or to:

MiE America, Inc. – 420 Bennett Road – Elk Grove Village, Il 60007